WHEN WILL MY ORDER BE SHIPPED?

We do not charge anything for shipping in the USA.

Shipping charge: Free for all orders.

Handling time: 1-2 business days

Transit Time : 5-8 business days

WHAT IS YOUR RETURN POLICY?

To return your merchandise, please email: Support@bikemega.com for the return address and always include your ORDER NUMBER and FULL NAME.

For more details: refund-policy

CHANGE OR CANCEL MY ORDER

You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact Support@bikemega.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm your changes have been made.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, email Support@bikemega.com, and your email will be forwarded to the right person!

WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All US orders are shipped via Port Express.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards through our merchant service provider American Express, Apple Pay, Diners Club, Discover, Mastercard, and Visa.

HELP & CONTACT US

Email: Support@bikemega.com

Phone: +1 206-801-6873

Address: 6769 Tara Lane # 16 ,New Orleans,Louisiana,70127,USA